پژوهش – بررسی نقش نظام پیشنهادات در پیشبرد نظام مدیریتی- قسمت ۳۷

Amason, A. C. (2013). Distinguishing the effect of functional and dysfunctional conflict on strategic decision making resolving a paradox for top management teams. Journal of Management, 39 (1), 123-148.
Bamberger, E. (2012), “An international study of quality improvement approach and firm performance”, International Journal of Operations & Production Management, Vol. 17 No. 9/10, pp. 842-73.
Band A, Hinz A. (2013). The effect of TQM on performance in R&D environments: A perspective from South Korean firms” Tec novation, No. 28, pp. 855–۸۶۳
Bhatnagar J, Puri, (2012). Total Quality Management“. Journal of Marketing, Vol.54, October, pp.20-35.
Cohen, E. (2010), “An international study of quality improvement approach and firm performance”, International Journal of Operations & Production Management, Vol. 17 No. 9/10, pp. 842-73.
Collier, M. (2013), “Performance Measurement system Design: Developing and Testing a process-based Approach”, International Journal of Operations & Production Management, Vol.۲۰No.۱۰,pp 45-119.
Collier, M. (2013), “Performance Measurement system Design: Developing and Testing a process-based Approach”, International Journal of Operations & Production Management, Vol.۲۰No.۱۰,pp 45-119.
Cook, J. (2013), “Measuring critical factors of TQM”, Measuring Business Excellence, Vol. 5 pp.27- 30
De Dreu, C. K. (2014). The importance of Conflict Management and Conflict Issue. Journal of Managemen, 25(1),110-130
Hart,L. (2013). Market Driven Strategy: Process for Creating Value”, Free Press, New York, pp.40
Janssen, K. A. (2014). A multi method examination of the benefits and detriments of intra group conflict. Journal of Administrative Science Quarterly, 40(2), 26-35.
Jean, K. A. (2012). A multi method examination of the benefits and detriments of intra group conflict. Journal of Administrative Science Quarterly, 40(2), 26-35.
Jezini,L.(2014). Perceptions of Discrimination and Justice in New York City Policing. Journal of An International of Police Strategies and Management, ۲۸(۱۵), ۹۸–۱۱۷٫
Kafi,S. (2013). THE Balanced scorecard – measures That Drive performance. Journal of Harvard business review, 40(12), 2-25.
Kandula, D.(2007). Effect of TQM on customer satisfaction in Indian Banking industry: A literature review. This journal follows ISO 9001 management standard and licensed under a Creative Commons Attribution ۳٫۰ License
Kaplan,S.K., & Nortun, K.H. (2012). THE Balanced scorecard – measureThat Drive performance. Journal of Harvard business review, 40(12), 2-25
Kens, C. K. (2010). The importance of Conflict Management and Conflict Issue. Journal of Managemen, 25(1),110-130
Lawrence,M. (2013). Personnel/ Human Resource Management. Mac Millan. Publishing. Vol. 12, No. 3, pp: 7-20.
Michel, J. (2012), “Measuring critical factors of TQM”, Measuring Business Excellence, Vol. 5 pp.27-30.
Miller,N. (2009), “Measuring critical factors of TQM”, Measuring Business Excellence, Vol. 5 pp.27- 30.
Neely A, Gregory M, platts,(2014). “Performance Measurement system Design: Developing and Testing a process-based Approach”, International Journal of Operations & Production Management, Vol.۲۰No.۱۰,pp 45-119.
Okemos,,O. (2013)” Grounded theory Research approach to building and testing TQM theory in operations management” Omega, No. 36, pp. 825 – ۸۳۷
Osland, k.(2007) “Critical success factors of TQM implementation in Hong Kong industries” International Journal of Quality and Reliability Management. Vol.19 No.5 pp.551-56.
Oslokom, k.(2008) “Critical success factors of TQM implementation in Hong Kong industries” International Journal of Quality and Reliability Management. Vol.19 No.5 pp.551-56.
Otley, J.W. (2014). Fundamentals of organizational behavior. Journal of Mank ,۲۲(۳), ۲۸-۳۵٫
Part , I. (2013) “Examining the effects of Contextual factors on TQM and performance through the lens of organizational theories: An empirical study” Journal of Operations Management,